Ryde Rent a Car offers affordable and reliable car rental services for both locals and tourists in Sri Lanka. The company provides a wide range of vehicles, including small cars, SUVs, and vans, suitable for different travel needs. Customers can choose between self-drive and chauffeur-driven options. With simple booking, friendly service, and competitive prices, Ryde aims to make every journey safe, comfortable, and hassle-free.

1. Information We Collect

We may collect the following types of personal information when you book a rental or interact with us:

  • Full name, address, phone number, and email
  • Driver’s license details (number, issuing country, expiry date)
  • Payment information (credit/debit card details, billing address)
  • Rental and booking history
  • Website usage information (e.g., IP address, browser type, and pages visited)

2. Why We Collect Your Information

We use your personal information strictly for the following purposes:

  • To confirm, manage, and complete your car rental booking
  • To process payments and issue invoices or receipts
  • To contact you with booking confirmations or necessary updates
  • To improve customer experience and service quality
  • To meet legal obligations under Sri Lankan law

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as payment processors or service providers involved in the operation of our business – strictly for service-related purposes.

In certain circumstances, we may also disclose your personal information without prior notice if required to do so by law, regulation, or legal process, or when such disclosure is necessary to protect our rights, safety, or the rights and safety of others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.

5. Your Privacy Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to any inaccurate or outdated information
  • Withdraw consent to the use of your data (where applicable)

To make any such requests, please contact us using the details below.

6. How Long We Keep Your Info

We retain your personal data only for as long as necessary to fulfill the purposes outlined above and to comply with legal and regulatory requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Effective Date” at the top will indicate when it was last updated.

8. Need to Talk to Us?

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: